o GUIDE PART
 Guide interview
 Guide association relationship
 Guiding fees evolution all country (be informed, negociate, inform sales database)
 Participate organize guide annual meeting Quality Manager
 Update guide database (or make sure team do it well)
 Collect feedbacks guide
 Manage guide planning / preferred list
o OPERATION TEAM SUPERVISION
 Follow up, & evaluate operation executives: training, give advices, control work.
 Communicate CM Inspection/trainee of Team.
 Update operation board every week.
 Organize Operation Meeting every 2 weeks.
 Lead team meeting every Monday operation part.
 Organize lead meeting every special group solve problem spot stationery management (welcome board, maps, gift, ...)
o TRANSPORTATION TEAM SUPERVISION
 Follow up & evaluate teams: training, give advices, control work.
 Evaluate suppliers follow up quality
 COORDINATION
 Representative Operation team other department: Sales, Production, TMS support, Reservation...
 Make sure teams satisfied Operation
 Suggest improvement
 Reporting
 Assure coordination Siem Reap Office
o EMERGENCY DUTIES
 Be available solve emergencies problems 24/7
• Irregular Tasks
o Suppliers relationship :
 Assist some negotiations partnership building
o Client relationship :
 Meet, give presents, have lunch, dinner clients partners (clients inspection trip)
 Take care partners their inspection trip (inspect hotels, tours, etc.)

• Language:
o Excellent English Khmer required another language (French, Italian German) would appreciated
• Skills:
o Able handle multi-tasks
o Attention details
o Flexible hard working
o Able willing work team
o Pleasant personality, positive attitude, open-minded, likes travel around country
o Excellent communication and self-motivated
o Creative customer minded
o Experience the travel agency a similar position, least 3 years
o A deep knowledge Cambodia a tourist destination
o A deep knowledge the tourism industry
o Experience management